General Manager & Host, Brent Cross – 37K + bonus

Events Manager

Architecture & Construction

A fantastic opportunity has arisen for an experienced operations/events professional to set up and operate a brand new purpose-built visitor pavilion based on the site of a prestigious new development at Brent Cross.  This area will become a new town centre for north London and will provide homes, workspace and a pedestrian friendly high street with local shops and restaurants which will complement the offer at Brent Cross Shopping Centre.  The pavilion is based on the development site and will become the go-to destination for all who wish to find out more about the future of Brent Cross.

As General Manager and Host, you will be responsible for the delivery of a professional service to a diverse range of visitors.  This is a new role and you will be responsible for creating a safe and welcoming atmosphere that meets the needs and expectations of its many and diverse visitors.  An early priority will be to set up policies and procedures relating to the day to day running of the space and to any events that may be planned.

You will be the brand champion for the Pavilion, lead events, talks and tours, working with the Welcome Hosts to deliver a continuous programme of activities.  You will use your strong presentation skills to make presentations to visitors, some informal and some more formal.  You will also provide visitor insight and feedback to the marketing team, provide weekly and monthly reporting. and manage ancillary and external staff such as security and cleaning operatives.

You will need to work autonomously, to lead a small team and to quickly develop your local knowledge of the development plans.  You will present the scheme to visitors in the exhibition space using both the latest technology and the architectural scale model of the area.

The ideal candidate will have experience of managing a small event, exhibition or public space or similar and will have line management experience.  You should be confident working autonomously in a new role and have a good working knowledge of Health and Safety.

The Pavilion will be open 9-6pm Wednesday-Sunday and until 8pm on Thursday.  It will be closed on Monday and Tuesday.

If you feel this is of interest, please apply immediately.  We regret we cannot reply to all applications.  If you do not hear from us within 7 days, please understand that, on this occasion, your CV has not been selected for our client.

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